How to effectively manage a resort: The story of every resort management team
If you wish to spend some vacation time at a particular destination, you will choose a resort to stay during the entirety of your vacation. People often confuse resorts with hotels, but they are slightly different. A hotel is a place that offers a place to stay when you are traveling somewhere and need a place to stay for some duration, whereas a resort is a place where you stay during your entire vacation. A resort is a destination in itself; people visit a destination and stay in resorts during it.
So if you are planning to spend your entire vacation at a resort, you will hope for it to be at the top of its services. Now, this is where resort management comes in. The resort management team is responsible for making your vacation go smoothly, and your stay remains comfortable. 5 star resort management services are increasing in demand daily, as people often prefer the five-star treatment when spending quality time with their loved ones.
Who is a Resort manager?
A resort manager is an individual in the resort staff responsible for managing all the activities inside a resort. The resort manager oversees and contains the workings of the entire resort. The manager has several different departments to handle; therefore, other managers manage all these departments.
There is a separate resort manager to oversee the food and beverages present at the resort. They decide what type of food and beverages will be served in the resort, what will be the menu of any resort-organized event, and also caters to the needs of different customers and their demands.
There is another resort manager to manage the visiting customers’ luggage, travel, and logistics throughout their stay. They also oversee that the resort staff is catering to all the customers’ needs regarding lodging and destinations. In a medical emergency, this person is responsible for providing medical care at the right time.
Challenges faced during resort management:
Compared to hotel management, managing a resort is more difficult, as the professionals need to be on-site all the time. Resort management needs the employees to be on alert and be physically available. Managing a resort is a challenging task. Therefore it is normal to face some challenges during the job.
Here are some of the common challenges faced while managing a resort:
- Having the right marketing and advertising strategy to promote your resort business.
- Effectively dealing with the shortage of staff.
- Managing the overall budget of the resort during any event or show.